IAH

George Bush Intercontinental Houston Airport

Houston, US

SHOPPING, DEALS AND OTHER SERVICES

Getting around the airport

IAH

The George Bush International Airport lies around 37km from downtown Houston. It has five terminals:

  • Terminal A: Divided into North and South Concourses, with 10 gates in each. Hosts all non-United domestic and Canada flights and some United Express flights.
  • Terminal B: With 37 gates. Handles all United Express flights, except international arrivals.
  • Terminal C: With 31 gates. Main base for United Airlines domestic operations.
  • Terminal D: International terminal, with 12 gates. Handles all non-United international flights except United Express international arrivals.
  • Terminal E: The newest Terminal, with 30 gates. It serves all United international flights and some domestic flights.

There are two options to travel between terminals:

  • Airside: An automated people mover, TerminaLink, runs regularly throughout the day, with only one train between 22:30-05:00. Each loop takes around eight minutes.
  • Landside: The underground Inter-Terminal Train runs every day from 03:30-00:30
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Getting into Houston

Bus is cheapest by far

There is no train into Houston, and we recommend taking the bus over a taxi as they run frequently and are a lot more affordable.

Bus

The local METRO bus, number 102, takes you straight to downtown Houston in around one hour. The bus terminates at the Downtown Transit Center at Gray and La Branch. Buses run from 05:04-00:34 every 15 minutes at peak times and every 30 minutes at off-peak times. Find information and schedules here.

Cost: USD 1.25 
Buying tickets: On the bus in cash (only with exact change) or with a METRO Q Fare Card (minimum purchase USD 5)
Location: South side of Terminal C, ground floor

Taxi

All destinations from the airport are charged according to the flat zone rate or the meter rate, whichever is less. The journey time is about 20 minutes.

Cost: USD 53.50 flat-rate to Houston central business district (USD 54.50 at night)
Location: Go outside your terminal and a ground transportation employee will hail a taxi for you 

Airport shuttle

An airport shuttle can save you money and these are available from a variety of companies. For example, Express Shuttle USA (713) 523-8888 takes you to downtown Houston for USD 23.

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OneStop Lanes

For travellers with no checked luggage

If you’re an international arrival with carry-on bags only, you can proceed to one of four CBP OneStop lanes in the passport control processing area. You will have all inspections in one location so you can get through faster. There is no membership or registration required—any international passenger or crew member with no checked luggage should follow the signs to the designated lanes.

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Showers

United Club Lounges

There are showers available in two United Club Lounges:

  • Terminal C, airside, South Concourse towards Gate C33. Opening hours: 05:00-21:00.
  • Terminal E, airside, between Gates E11-12. Opening hours: 05:00-23:30.

A day pass costs USD 50, which includes complimentary food, excellent Wi-Fi, meeting and family rooms, and alcoholic beverages.

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Airport Dining

Great restaurant options

Terminal E offers the best selection of dining choices. Travellers consistently rate Pappadeaux among their favourites, thanks to fresh oysters, tasty cocktails, and good service. The restaurant is open from 09:00 to 21:30.

Another staple of Terminal E is Iron Chef Cat Cora’s Kitchen, which serves up dishes with Greek and Southern influences. 

If you can’t make it to Terminal E, Urban Crave in Terminal C is a hip street food joint, while 3rd Bar Oyster and Eating House in Terminal B offers a more upscale experience    

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Try the Local Creole Cuisine

Best at Pappadeaux Seafood Kitchen

Pappadeaux Seafood Kitchen offers fantastic traditional local Creole cuisine home to Louisiana and Southern US states.

  • Pappadeaux Seafood Kitchen
    Location: airside, Terminal E, near gate E4
    Opening hours: 09:00-21:30 daily
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Shoe shine

In Terminals B, C, E

You can get your shoes shined in the following locations:

Terminal B, airside, near gates B76-83
Terminal C North, airside, near gates 14-23
Terminal C South, airside, near gates 43-45
Terminal E, airside, near gates E10-11

Cost are about USD 4.00.

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Airport Construction

Terminal C

The airport is building a new concourse for Terminal C. The works began in May 2015 so there may some disruptions or relocations in services. The construction is expected to be completed in early 2017, so continue checking the airport’s website for updates.

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Vegan and kosher food options

CIBO Express Gourmet Market

At first look, CIBO Express Gourmet Markets might look like any other airport deli, but rest assured they're better. They offer quite a few options of vegan, vegetarian, organic and kosher food. Try their sandwiches and salads. There are multiple locations.

  • CIBO Express Gourmet Market
    Locations: Airside, near gates E10, E11, E21, E24 and E5
    Opening hours: 05:30-23:00 daily
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Lounges

Mostly United Club

Lounges in the airport are all members only, and if you're a member of United Club, you have the biggest choice available:

Non-United lounges (members only):

  • British Airways Lounge, Terminal D, airside, near Gates D7-8. For passengers flying First, Club World or Club Europe, and Gold Executive Club members.
  • KLM Crown Lounge, Terminal D, airside, near Gates D7-8. For business class passengers. Offers light snacks, bar Wi-Fi and charging stations. Hours: Mon-Sun 13:00-21:45.
  • The Executive Lounge, Terminal D, airside, near Gates D1-6. For business class passengers flying with Qatar, Emirates and Lufthansa. Offers light snacks, bar, Wi-Fi and charging stations. 
  • USO Lounge, Terminal D, airside, across from Gate D2. For members of the military and their families. Offers Wi-Fi, video games, TV lounge, snacks, computers and a library. Location: Hours: 09:00-21:00.

United Club Lounges (USD 50 for non-members):

Offering complimentary bar service, snacks and Wi-Fi. All are airside:

  • Terminal A, north, airside, near Gate A9. Hours: 05:30-19:00.
  • Terminal B, main lobby, airside, mezzanine level. Hours: 05:30-21:00.
  • Terminal C, north, airside, near Gates C24-27. Hours: 05:00-20:45.
  • Terminal C, south, airside, near Gates C29-33. Showers available. Hours: 05:30-21:00.
  • Terminal E, airside, near Gates E10-11. For United Club members only. Showers available. Hours: 05:00-23:30.
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Automated Passport Control Kiosks

For Canadian and U.S. Citizens

To get through security and border control faster, U.S. and Canadian citizens can use one of the 20 self-service kiosks in every terminal with international flights. You will enter your information on a touch-screen kiosk and have your photo taken to be processed by a Customs and Border Patrol official. This is a free service and no pre-registration required.

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Save on Your Car Rental

Lowest Price Guaranteed

You'll find rental car company booths in the baggage claim area in the lower level. Shuttle buses and vans will take you from the terminal to Rental Car Facility. This is on the east side of JFK Boulevard, less than five minutes from the terminals.

You can rent from the following companies:

  • Advantage: (800) 777 5524/(713) 643 1149
  • Alamo: (713) 641 0533
  • Avis: (800) 331 1212/(713) 641 9300
  • Budget: (800) 527 0700/(713) 643 3687
  • Dollar: (866) 434 2226/(713) 947 9125
  • Enterprise: (800) 736 7222/(713) 645 7222
  • Hertz: (800) 645 3131/(713) 948 5300
  • National: (888) 826 6890/(713) 641 0533
  • Thrifty: (877) 283 0898/(713) 947 9125
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Shopping at IAH

Great local shops

If you want to buy some local gifts or apparel, you’ll find a wide range of cowboy and cowgirl accessories at Stelzig of Texas
Terminals C, near security checkpoint
Terminal D, airside, near gates D1-D6

For authentic Native American pottery and jewellery, head to Spirit of the Red Horse.
Terminal C South, airside, near gates C34-C42.

Shoppers looking for upscale clothing will love Brooks Brothers (America’s oldest men’s clothiers).
Terminal C, airside, near gates C14-C23.

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Power outlets

Charge your devices for free

There are many places to charge your devices throughout the airport. Normal power outlets are located near most of the departure gates.

Rapid Charger Machines will charge your electronics quickly for a fee throughout Terminals A, B, and C.

There are also free Samsung power stations throughout each terminal. 

  • Terminal A, North, near Gates 8-15
  • Terminal A, South, near Gates A25-30 and A17-24
  • Terminal B, near Gates B62 and B66, Gates B76-83 and Gates B84-91
  • Terminal C, North, near Gates C14-C23 and Gates C24-27
  • Terminal C, South, near Gates C29-33 and near Gates C34-42
  • Terminal D, near Gates D7-8, Gates D 9-12 
  • Terminal E, near Gate E1 and Gates E2, 3, 8 and 9, Gates E4, 5, 6 and 7, Gates E10-11, Gates E12-14, Gates E15, 16, 21 and 22, Gates E17, 18, 19 and 20 and Gates E23 and 24
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Nursery for New Parents

Terminals B and D

There are two private rooms with rocking chairs and cribs intended for parents and their babies, as well as nursing mothers.

The nursery in Terminal B is located near Gates 84-91 on the Mezzanine Level—use the stairs next to Sue Venir.
The Terminal D nursery is located near Gates D7-8.

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Massage chairs

Terminal A, B, C

You'll find coin-operated massage chairs in the following locations:

Terminal A: In the ticketing lobby, in the food court area (North), and near gates A26-27 (South)
Terminal B: Near gates 60-67, 68-75, 76-83 and 84-91.
Terminal C: Near gates C14-23 (North).

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