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Chicago O'Hare International Airport

Chicago, US

SHOPPING, DEALS AND OTHER SERVICES

Getting around the airport

Four terminals with shuttle bus and train

Chicago O’Hare International Airport (known locally as O'Hare) lies 27km north-west of downtown Chicago, and is the busiest airport in the world in terms of take-offs and landings. It has four terminals:

  • Terminals 1-3: Connected in a U-shape. Handle mostly domestic traffic and some international departures.
  • Terminal 5: External building. Covers all international arrivals and departures.

Each terminal is divided into:

  • Pedestrian tunnel level
  • Lower level (baggage claim and ground transportation)
  • Upper level (concourses with boarding gates, shops, restaurants, and access between Terminals 1-3)

Terminal 2 also has a mezzanine level between the two upper levels, with a multi-faith prayer area and the United Service Organization (USO) waiting areas.

Travelling between terminals

Passengers can walk between Terminals 1-3 both landside and airside. United Airlines runs an airside shuttle bus between its gates in Terminals 1 and 2.

The airport offers a free Airport Transit System (ATS) before security, between all four terminals, parking facilities, the Kiss 'n' Fly drop-off point, and the PACE bus stop. The journey takes nine minutes and trains run every 3-20 minutes. 

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Getting into Chicago

Take the 'L'

Unless you have a lot of luggage or are travelling in a big group, the public transport rail system, known as the 'L' (short for 'elevated'), is the most convenient and affordable route into the city.

Train 

The Blue Line L-train takes you into the city in 30-40 minutes. You can either walk to Terminal 2 to reach the station, or take the ATS people mover. 

Cost: USD 2.75 one-way
Location: 
O'Hare Blue Line Station, Terminal 2, lower level

Taxi

A taxi will take you into the Loop area, downtown, in around 35 minutes.

Cost: USD 30-40, depending on traffic (plus 15-20% tip and USD 2 airport tax)
Location:
All terminals, outside Arrivals, Ground floor

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CIBO Express Gourmet Market

Vegan food options

At first look, CIBO Express Gourmet Markets might look like any other airport deli, but rest assured they're better. They offer quite a few options of vegan and vegetarian food. Try their sandwiches and salads!

  • CIBO Express Gourmet Market Terminal 2
    Location: before security, Terminal 2, Main Hall
    Opening hours: 05:00-22:00 daily
  • CIBO Express Gourmet Market Terminal 3
    Location: after security, Terminal 3, Concourse H, Gate H1
    Opening hours: 05:00-22:00 daily
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Garrett Popcorn

Traditional handmade popcorn

Garrett Popcorn shops offer a selection of high quality handmade popcorn in Chicago since 1949. You can get some of their traditional flavours like CheeseCorn or CaramelCrisp or go with seasonal flavours. There are two locations in the airport:

  • Garrett Popcorn Shops Terminal 1
    Location: after security, Terminal 1, Concourse B, next to gate B8
    Opening hours: 06:00-21:00 
  • Garrett Popcorn Shops Terminal 3
    Location: after security, Terminal 3, Concourse H, next to gate H2
    Opening hours: 06:00-21:00 
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Tortas Frontera

Mexican tortas

Go get a fantastic torta from the famous midwestern maker of Mexican cuisine, Tortas Frontera by Rick Bayless. You’ll get gourmet tortas and drinks in various locations around the airport

Terminal 1, after security, Concourse B, Gate B10
Hours: 05:00-21:00 

Terminal 3, after security, Concourse K, Gate K4
Hours: 10:00-21:00 

Terminal 5, after security, Concourse M, Gate M12
Hours: 10:00-21:00 

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Hot dogs, wraps and beer option

Terminal 1

  • America’s Dog, a fast-food option with hot dogs and wraps
    Terminal 1, after security, gate C17 

  • The Goose Island Beer Company for quality beer
    Terminal 1, after security, gate C10
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Wicker Park Seafood & Sushi Bar

Asian seafood

For some good seafood dishes head to the Wicker Park Seafood & Sushi Bar
Terminal 2, before security, Main Hall 

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Lounges

Many places to relax

Available to both members and non-members:

Terminal 1

  • United Club: Airside, Concourse B North, near Gate B18. Hours: 04:30-21:30. Cost: USD 50, free to members.
  • United Club: Airside, Concourse B South, near Gate B6. Hours: 04:30-21:30. Cost: USD 50, free to members.
  • United Club: Airside, Concourse C, near Gate C16. Hours: 04:30-12:30. Shower available. Cost: USD 50, free to members.

Terminal 2

  • Delta Sky Club: Airside, Concourse E, across from Gate E4. Lounge Access: Pay at the Door (USD 50.00) • Delta Sky Club Membership.
  • United Club: Airside, Concourse F, near Gate F3. Hours: 04:30-22:00. Cost: USD 50, free to members.

Terminal 3

  • American Admirals Club: Airside, Concourse G, Gate G5. Cost: USD 50, free to members.
  • American Admirals Club: Airside, between Gates H6 and K6. Showers available. Cost: USD 50, free to members.

Terminal 5

  • Air France VIP Lounge: Airside, Gate M7. Hours: 10:00-20:00. Cost: USD 50, available to Priority Pass members.
  • Swiss Lounge: Airside, Gate M8. Cost: Available to Priority Pass members.

Members-only lounges

Terminal 3

  • United Services Organization (USO) Lounge: Terminal 3, landside, Mezzanine Level, above Northwest Ticket Counter. Available to members of the military and their families. Hours: open 24 hours.
  • United Services Organization (USO) Lounge: Terminal 3, Rotunda, Mezzanine Level. Hours: 06:00-22:30. 
  • American Flagship Lounge: Airside, Gate K19. Showers available. Conference rooms available in the nearby Executive Center. Cost: Exclusive to members (First Class on AA international flight, AAdvantage Executive Platinum customer, oneworld First Class international or Emerald customer).

Terminal 5

  • British Airways First Lounge and Terrace Lounge: Terminal 5, airside, Gate M12.
  • Lufthansa/Japan Airlines/Korean Air Lounge: Terminal 5, airside, near Gate M7.
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Get some exercise

At the Hilton health club

Located across from the main terminals, the Hilton O'Hare Athletic Club has cardiovascular machines and weight equipment, plus an indoor swimming pool and whirlpool.

If you're not a guest at the Hilton, entry to the club costs USD 22.40 for a day pass (plus tax).

Hilton, landside, across from the main terminals, accessible via underground walkways from Terminals 1, 2 and 3, and by the ATS from Terminal 5
Hours: 05:00-22:00 Mon-Fri, 06:00-22:00 Sat

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Relax and meditate

Yoga Room, Terminal 3

There's a yoga room in the airport where you can meditate, exercise or simply relax and enjoy some peace and quiet. Free to everybody and mats are available.

Terminal 3, airside, mezzanine level, just after the security check, near the Urban Garden
Opening hours: 06:00-22:00 daily 

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Relax and unwind

Terminal Getaway Spa, Terminals 1 and 3

Spa, massage and beauty treatments are available at several locations in the airport:

- In the main building of Terminal 3, airside, near Gate H1
- In Concourse B of Terminal 1, airside, near Gate B12.
- In the H/K Corridor, airside, near the American Airlines Admirals Club

These locations are open daily from 06:30-21:30.

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Urban Garden

A unique indoor farm

O’Hare’s Eco Farm is a great place to grab a seat, nap, and read book. The garden grows herbs and vegetables vertically, supplying some of the airport restaurants with their produce.

Location: Terminal 3, after security, over the corridor to Concourse G

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Barber shop

At the Hilton

The O'Hare Hilton hotel has a traditional gentleman's barber shop where you can get a haircut, shampoo or hot shave.
Most standard services cost around USD 20. For enquiries or bookings call +1773-686-9000.

Opening hours: 08:00 - 19:00 Mon-Fri, 07:00 - 19:00 Sat, 12:00 - 17:00 Sun.

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A pleasant distraction

Art exhibits at Terminal 1

If you've got some time to spare, there's an impressive work of public art in Terminal 1. It's a mile-long kinetic light sculpture composed of 466 neon tubes, reflected by 23,600 square feet of mirror.

The exhibition is located airside in the tunnel connecting Concourses B & C.

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Save on your car rental

Lowest price guaranteed

Each car rental agency serving the airport offers a 24-hour courtesy shuttle service. These will pick you up outside baggage claim on the Arrivals lower level of Terminals 1, 2 and 3. In Terminal 5, call the courtesy telephones on the lower level.

Rental agencies operating at O'Hare are:

  • Ace
  • Advantage
  • Alamo
  • Avis
  • Budget
  • Dollar
  • Enterprise
  • Firefly
  • Hertz
  • National
  • Thrifty
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Fun for the kids

Dinosaur museum, Concourse B

The dinosaur museum has many impressive exhibits, including a skeleton model of a Brachiosaurus dinosaur excavated in 1900. The model stands four stories high and 72 feet long.

The museum is located Concourse B, airside, near the tunnel to Concourse C.

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Showers

At lounges and clubs only

You can freshen up at these locations:

  • Hilton Athletic Club: in the Hilton O'Hare Hotel, landside, across from the terminals. Offers a gym, pool, sauna, steam room, lockers and showers. Cost: USD 22.40 for a day pass.
  • United Club: Terminal 1, airside, Concourse C, near Gate C16. Hours: 04:30-12:30. Cost: USD 50, free to members.
  • American Admirals Club: Terminal 3, airside, between Gates H6 and K6. Cost: USD 50, free to members.
  • American Flagship Lounge: Terminal 3, airside, Gate K19. Cost: Exclusive to members (First Class on AA international flight, AAdvantage Executive Platinum customer, oneworld First Class international or Emerald customer).
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Power outlets

A well-equipped airport

You'll find 'Power Stations' in all terminals. These provide seated workstations and electrical sockets in which you can charge your devices for free, and are located here:

  • Terminal 1, airside: gates B4, B11, B19, B14, B15, C7, C15, C21, C28
  • Terminal 2, airside: gates E7, F2B
  • Terminal 3, airside: gates G9, G19, H12, K9, K12, L10
  • Terminal 5,airside: gates M9, M11, M12, M13

You may also find sockets at your seat in the waiting areas.

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