FRA

Frankfurt Airport

Frankfurt-am-Main, DE

SHOPPING, DEALS AND OTHER SERVICES

Don’t miss your Biotherm Homme Travel Essentials in Duty Free

First worldwide men's skincare brand!

Guys, don’t miss your Biotherm Homme Travel Essentials in your Tax Free shop! 

Head to the airports tax free shop today, to take advantage of Biotherm Homme Travel Essentials.

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Blacklane – available at Frankfurt Airport

Professional airport transfers

Book a ride with our professional drivers and skip the stress of public transit. All airport pickups include 60 minutes of complimentary wait time, and your driver will be waiting for you in the arrivals hall to greet you, even if your flight is delayed. Our all-inclusive rates are confirmed prior to booking, with no hidden surprises. Miles & More members earn 1 mile for every euro spent with Blacklane.

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Getting into Frankfurt

Excellent train connections

Getting away from Frankfurt Airport is very straightforward, thanks to two train stations (Regionalbahnhof and Fernbahnhof) with great train services.

Local trains

The S-Bahn (public transport) trains leave from the 'Regionalbahnhof' station. Take the S8 or S9 into Frankfurt Hauptwache station for city centre, or Frankfurt Hauptbahnhof (main station) for other cities in Germany. Trains leave every 10 minutes or so and journey time is only 11 minutes to Hauptbahnhof. These trains also go to Mainz and Wiesbaden. Check www.rmv.de for the latest times and prices. 

Location: Regionalbahnhof in Terminal 1, under Pier B, Level 0 (take monorail from Terminal 2)
Cost: EUR 4.80 adult, EUR 2.80 child
Buying tickets: Ticket machines on the station platforms

National trains

You can also take regional Deutsche Bahn trains from the airport's 'Fernbahnhof' station, including the RE2, RE3 and Germany's super-fast ICE trains. Journey time to Frankfurt Hauptbahnhof is 15 minutes on the RE trains and 11 minutes on the ICE.

Location: Fernbahnhof in Terminal 1, cross a sky bridge to the station (or take monorail from Terminal 2)
Buying tickets: Two 'Reisezentrum's or travel centres: one in the station, and one just above the regional station in the underground shopping area (Level 0), near the centre of Pier B

Taxi

You can take a taxi from both terminals 24 hours a day. The 12km journey into Frankfurt will take 20-40 minutes, depending on traffic.

Cost: Around EUR 30-40

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Save on your car rental

Lowest price guaranteed

Terminal 1
Alamo, Avis, Budget, enterprise, Europcar, Hertz, National, Sixt, Advantage 

Location: Before security, Airport City Mall, Pier A, Level 1 (Arrivals) 
Opening hours: Varying between 05:00-01:00 

Terminal 2
Avis, Alamo, Budget, enterprise, Europcar, Hertz, National, Sixt, Global Drive, Buchbinder, Advantage 

Location: Before security, Pier D, Level 2 (Arrivals)
Opening hours: Varying between 06:00-00:30 

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Save 10% at Hermann's

The sausage that matters

Hermann’s combines the iconic retro butcher’s look with the up-to-date styling of a modern system-catering snack bar. Distinctive feature: the sausage-stealing dog that runs off.

Location: Terminal 1, after security, next to Gate A16, A21 and Z13.
Opening hours: 6:00-22:00 

Save 10% on your total bill with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Save 10% at Mayer‘s

Pretzels and sandwiches

The Mayer’s sales cart is the first port of call for pretzel fans. Hungry travellers will find freshly filled pretzels, mouth-watering muffins, a selection of sandwich specialities and lots more here.

Terminal 1, after security, area Z, next to Gate Z17. Hours: 6:00-last flight.

Save 10% on your total bill with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Save 10% at Natural Mobil

Delicious snacks and fresh fruit

The Natural sales cart stocks delicious snacks, fresh fruit, filled rolls, vitamin-packed smoothies and much more for health-conscious travellers. Recharge your batteries with a green burst of energy.

Terminal 1, after security, area A, next to Gate A1. Hours: 5:00-22:00 daily

Save 10% on your total bill with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Save 10% at Nykke & Kokki

Located in Terminal 1A Gate 22

Nykke & Kokki, located at Terminal 1A Gate 22, offers a wide range of sandwiches, fresh salads, desserts, organic coffee specialties & beer.

Save 10% on Food & Beverages with FLIO, available all day. 

Business hours: 06:00 - 22:00 Mon-Sun

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering.

To unlock this benefit download FLIO App

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Save 10% at Quicker's

In Terminals 1 and 2

Open around the clock, each of the Quicker’s stores in Terminal 1 and 2 is a bakery, café, shop and kiosk rolled into one. They’re the perfect place to get everything you urgently need, from a toothbrush to a tasty sandwich.

Locations:

  • Terminal 1, arrivals area A. Hours: 05:30-22:00 
  • Terminal 1, concourse B. Hours: 24 hours
  • Terminal 1, after security, concourse B. Hours: 5:00-22:00 
  • Terminal 2, level 2 and 3, next to to shopping plaza and gates E2, E6, D3 and D5. Hours: 6:00-22:00

Save 10% on your total bill with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Hausmann's Restaurant

Plain fare with a special extra

Famous German chef Tim Mälzer offers down-to-earth specialties for breakfast, lunch and dinner in a bistro or brasserie environment.

You'll find typical German dishes like veal shank and sausages with mashed potato and sauerkraut, as well as international dishes like burgers, baked potatoes, porchetta, risotto, salmon steak and salads. There's also a decent selection of soups and vegetarian dishes. Prices are below airport average.

All dishes, snacks (for example stuffed rolls with turkey breast and grilled peppers) and smoothies are available to go. Nice service and spacious seating. Let them know if you are in a hurry; otherwise you may have to wait too long for your freshly prepared meal.

Location: Terminal 1, after security, concourse A, level 2, Schengen, near gate A13
Opening hours: 05:30-21:30

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temaki bar

Scrumptious sushi, peaceful surroundings

Great sushi bar where all meals are prepared to order by professional sushi chefs, accompanied with a glass of sake or Japanese tea. Nice, quiet atmosphere. You can also get your meal to take away.

Location: Terminal 1, after security, Pier Z, level 3, near the escalators
Opening hours: 06:30-21:30 

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deutsch

Beer, wine, traditional German cuisine

It is about 'True German Food' they say at deutsch. The menu offers more then seven sausage variations (like weisswurst with pretzel, a typical currywurst and Nuremberger sausages), and everything from meaty main courses to fish dishes, snacks and soups to salads. Try the delicious vegetarian dishes such as 'Schwaebische Maultaschen' (a local version of ravioli) or 'Allgaeuer Kaesspatzen' (cheese noodles with fried onions). Of course there are a number of draft beers to chose from. It also serves pretty good breakfast and kids' meals.

The ambience is modern and minimal with lots of wood, and friendly service. Enjoy the nice view of the runway while feasting.

Location: Terminal 1, after security, pier Z, level 3
Opening hours: 06:30-21:30

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Thong Thai

Great value take out

This is a popular place offering decent Asian take-out food. It has a limited menu of mostly chicken, duck or vegetarian meals, and doesn't use glutamate. Portions are large and good value. It can be crowded at lunchtime as many employees stop by during their lunch break.

Location: Terminal 1, before security, concourse B, level 0, across from Deutsche Bank
Hours: 10:00-21:00

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Getting around the airport

Two terminals and a monorail

Frankfurt Airport (Flughafen Frankfurt am Main) lies 12km south-west of the city centre. It's a very busy airport, and Germany's biggest Lufthansa hub.

It has two terminal buildings and five concourses (containing A-E gates) and one pier (Z gates) within these:

Terminal 1

  • Contains Concourses A, B, C and Pier Z (note that Z gates are directly above A gates)
  • Pier Z is for non-Schengen flights
  • The home of Lufthansa and Star Alliance flights
  • There are four levels: arrivals on Level 1, check-in and departure on level 2 check-in, access to bridge to hotels and long-distance rail station on level 3, access to parking on level 0, and the regional rail station below that
  • Most passengers check in in Concourses B and C
  • Save time and hassle: Lufthansa Business Class members, and Gold and Silver Star Alliance Card Holders enjoy a dedicated check-in area in Concourse A, on the right hand side of the terminal, with its own drop-off lane

Terminal 2

  • Contains Concourses D and E
  • Services all other airlines

A third terminal is scheduled to open in 2021.

Travelling between terminals

A free SkyLine monorail train on the top level takes you between Terminals 1 and 2, both before and after security.

Trains leave every couple of minutes and the journey time is two minutes. There are three stops:

  • Terminal 1: Concourses A/Z (passengers with boarding passes only)
  • Terminal 1: Concourses B
  • Terminal 2: Between Concourses D and E

You can also take a free bus. These leave every 10 minutes and stop in front of each terminal.

Flying Lufthansa? Z to A can be a long way.

Concourse A serves most domestic Lufthansa flights, while Pier Z serves most long-distance Lufthansa flights. To transfer to a long-distance flight in Pier Z from Concourse A, simply go up some stairs, through passport control and you're not far from your gate.

Plan more time when travelling in the other direction though. Connecting to Concourse A from Pier Z can take a long time as you have to go through passport control, which can be a good distance from where you arrive. For example, from Z78 to passport control near Z1 is a long walk, and then you'll have to go all the way back to your gate at Concourse A. 

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30 minutes before departure

Use Fast Lane

If your flight leaves in less than 30 minutes, you can use Frankfurt’s fantastic Fast Lane service. The ‘Fast Lanes’ at security checkpoints let you skip the queues and go straight through to your gate.

Look for ‘Fast Lane Flights’ written on the overhead displays, or ask a member of staff.

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Transfer between Pier A and Z

Lufthansa Hub

Pier A serve most domestic Lufthansa flights. Pier Z serve most long distance flights by Lufthansa.
Both are located within the Terminal 1 building, but Z is directly above A!

To get from Pier A and transfer to a long distance flight, you simply go up some stairs, through passport control and you are not far from your gate.

Coming the other way: connecting to Pier A when arriving at Pier Z requires typically a long walk from i.e. Z78 to passport control near Z1 and then all the way back to your gate at Pier A

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Get a free coffee at Natural Shop

When you spend €5 or more

The premium one stop shop with its own baked goods and snack shop. 100% fresh and tasty: freshly topped sandwiches, delicious fruit salads, muesli varieties, international coffee specialties and much more.

Terminal 1, after security, area A. Hours: 5:30-22:00 daily.

Get a free coffee when you spend €5 or more with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Power outlets

In both terminals

Power outlets can be found in the relaxation zones of both terminals.

You will also find a large number of free Oracle-sponsored charging stations throughout the airport.

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Luggage storage

In both terminals

If you're spending a few hours in the airport, you can unload your bags in three left luggage offices.

Locations:

Terminal 1, Pier B, Level 1 (24-hour)

Terminal 1, Pier B/C, Level 2 (06:00-22:00)

Terminal 2, Pier D, Level 2 (06:00-22:00)

Cost: 
EUR 0.50 for a coat for 24 hrs 
EUR 7.00 for a regular bag 2-24 hrs 

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VAT refund

How to claim your VAT back

If you’re leaving the European Union and live outside it, you can get a refund on the value-added tax paid on anything you’ve purchased within the EU. Remember: you need to have requested a tax refund cheque when buying the items.

To claim your VAT back, go to the customs desk.

Locations:

Terminal 1, Departures B, Level 2 (near counter 643). At night (21:00-06:30), you’ll need to go to the B baggage claim.

Terminal 2, Pier D, opposite the check-in counters near the exits

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Get a free coffee at Beyond Bar

When you spend €5 or more

Reading through the menu at Beyond is like taking a trip around the world – nothing but the best of everything!Specialities and drinks from all four corners of the world brought together on a single menu – the perfect way to start your holiday!

Terminal 1, after security, area A, between Gates A18-A20 and area B, between Gates B10-B13. Hours: 5:30-21:30 daily.

Get a free coffee when you spend €5 or more with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Get a free coffee at Mondo

At eight different locations

Mondo Bianco Bar

The meeting point for everyone who loves good Italian design, good Italian cuisine and good service. A modern version of MONDO with an attractive business look.

  • Terminal 1, after security, area A, next to Gates A58 and A60. Hours: 05:30-21:30 daily.

Mondo Mobil

The name “Mondo” puts it in a nutshell: Here, people from all over the world can enjoy genuine Italian snacks and original Italian coffee. Even in a cart, Mondo is able to create a touch of Bella Italia to go.

  • Terminal 1, after security, area C, next to Gate 13. Hours: 06:00-22:00 daily.
  • Terminal 2, after security, area D, next to Gates D23-D24. Hours: open 24h.

Mondo Bar

In the stylish ambience of an original Italian coffee bar which invites you to make a stopover and enjoy yourself. With many loving details like original terrazzo floors or elaborate frescos.

  • Terminal 1, after security, area B, next to Gates B60-B62. Hours: open 24h.
  • Terminal 1, after security, area C, next to Gate C14. Hours: 06:00-22:00 daily.
  • Terminal 1, after security, area C, next to Gate C15. Hours: 06:00-22:00 daily.
  • Terminal 1, after security, area C, next to Gate C16. Hours: 06:00-22:00 daily.

Mondo Bar & Restaurant

  • Terminal 2, after security, next to Gates D21. Hours: 03:00-20:00 daily.

Get a free coffee when you spend €5 or more with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Get a free coffee at Italissimo

When you spend €5 or more

Mouth-watering Italian snacks, authentic Italian coffee specialities, fine dolci and Mediterranean food souvenirs – Italissimo brings Italy a little bit closer. You can also enjoy an attractive view of the apron while you’re here.

Terminal 1, after security, area A, between Gates A20 and A21. Hours: 5:30-22:00 daily.

Get a free coffee when you spend €5 or more with FLIO, available all day.

To claim your discount, simply unlock the offer below and present your FLIO code at the time of ordering

To unlock this benefit download FLIO App

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Save €5 at Be Relax Spa

On all services

Be Relax, located in various locations, offers a unique experience of deep relaxation massages from 10 to 60 min, available all day, without requiring appointments or getting undressed (except for a table massage). Enjoy a chair massage, reflexology, manicures, pedicures, facials and much more.

Save €5 at Be Relax on all services with FLIO, available all day.

Find Be Relax stores in various locations:

-Terminal T1B Gate 23

-Terminal T1Z Gate Z56

-Terminal T1A Gate A58

-Terminal T2 Gate 1-4

Simply unlock the offer below and present your FLIO code at the time of purchase to redeem your offer. 

To unlock this benefit download FLIO App

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Great coffee, stylish design

Perfect Day

This is the place for great coffee. Perfect Day grows their own coffee on the company’s own farms in southern India. Ice tea and freshly made lemonade are also on the menue. Big selection of snacks, soups and patisserie products also health food. Try one of their swirled yogurts or one of the many grilled Panini options such as Prosciutto, Caprese, or Ceasar Chicken or a traditional Blueberry Muffin. Self service.

Perfect Day won the German Design Award in 2016. The design is very stylish and futuristic, but not really comfy. Have a gaze on the activities on the runway or try to get a seat in the back area, it is a lot quieter there.

Terminal 1, after security, Area A, level 2, net to gate A14
Hours: 05:00-22:00 daily

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Delicious bakery

Heberers Traditional Bakery

The line may be long but it will be quick. And worth it. Delicious freshly baked Pretzels buttered or covered with different toppings, a big selection of sandwiches, pastries and bread to take home. 

Terminal 1, after security, pier Z, floor 3, market place Z, across from gate Z13
Hours: 05:00-18:00 daily 

Terminal 1, after security, pier A, level 2, across from gate A13
Hours: 05:00-22:00 daily 

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Moleskine

World famous notebooks

Scribble notes about your trip on these iconic notebooks. The Moleskine shop has diaries, scratch books, notebooks, pens, travel accessories and more.

Location: Terminal 2, after security, area D, level 3, between the staircase and the Virgin store
Opening hours: 07:00-23:00 

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Free yoga rooms

Terminal 1 and 2

Relax and stretch inbetween your flights in one of the two new yoga rooms at FRA airport. Entrance is free and mats are available.

Terminal 1, airside, level 2, area C, near gate 14
Terminal 2, airside, level 3, area D, between gate 4 and 5

Hours: 24 hrs, daily 

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Montblanc

Tradition, quality, design

This German brand is the embodiment of quality design – classic fountain pens, leather accessories and more. Montblanc at FRA offers limited edition pieces as well as jewellery and watch collections. Many services such as repairs or telephone order are also available. Very professional and friendly staff.

Location: Terminal 1, after security, level 2, area B, close to Gates 19 and Gate 20
Opening hours: 06:00-22:00 

Location: Terminal 1, after security, level 3, area Z, next to 'Deutsch' restaurant
Opening hours: 06:30-22:30 

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Porsche Design

Functional design

Porsche is famous for its functional and timeless design. They've applied their aesthetic standards to clothes, shoes, briefcases, watches, mobile phones, and more, all of which you'll find here.

Location: Terminal 1, after security, level 2, area A
Opening hours: 05:30-21:30

Location: Terminal 1, after security, level 2, area B, in the main building, before entering the B Gates concourse
Opening hours: 06:00-21:00

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Lounges

A huge choice: some open to all, some exclusive

Airport Club Frankfurt
Open to all passengers. Entry fee: EUR 50 (incl. EUR 25 for food & drinks)
DRESSCODE: Business
FAC 1, section A, 9th floor
Opening hours: 07:00-22:00 Mon-Fri

Luxx Lounge
Open to all passengers. Entry fee: EUR 30
Terminal 1, airside, between concourses B and C, gallery level, next to the Travel Market
Opening hours: 06:00-21:30, daily 

Sky Lounge
Open to all passengers. Entry fee: EUR 35 for every three hours
Terminal 2, airside, level 3, opposite gate D8
Opening hours: 6:45-21:45 daily 

Air Canada
Restricted access.
Terminal 1, airside, transit area B, level 1
Opening hours: 06:00-22:00 daily

Air France Lounge
Restricted entrance.
Terminal 2, airside, level 2, after the security checkpoint, between gates D26 and D27
Opening hours: 05:30-21:00 daily

Cathay Pacific First Class Lounge
Restricted access.
Terminal 2, airside, level 3, after the security checkpoint, across from gate E7
Opening hours: 06:00-14:00 and 16:00-20:00 daily

DB Lounge
Restricted access.
Terminal 1, landside, long-distnace train station, between platform 6 and 7
Opening hours: 06:00-22:00 daily

Emirates Lounge
Restricted access.
Terminal 2, level 3, before the security checkpoint, between gates E5 and E6
Opening hours: varying

Etihad Airways First and Business Class Lounge
Restricted access.
Terminal 2, level 3, opposite gate E9 (before the security check point)
Opening hours: 08:00-11:00 and 18:10-22:10 daily

Iberia Lounge
Restricted access.
Terminal 2, across from gates D26 and D27
Opning hours: 06:00-20:30 daily

Japan Airlines Sakura Lounge
Restricted access.
Terminal 2, level 3, after the security checkpoint, near gate D4
Opening hours: 05:30-23:30 daily

Lufhansa Senator Lounge
Restricted access.
Terminal 1, level 2, B departues, after the security checkpoint, next to gate B42
Opening hours: 05:30-22:30 daily

Lufthansa Business Lounge West
Restricted access.
Terminal 1, concourse, after the security checkpoint, above gate B24-28
Opening hours: 05:30-22:30 daily

Lufthansa Business Lounge Ost
Restricted access.
Terminal 1, B departures, after the security checkpoint, near gates B44-48
Opening hours: 05:30-22:30 daily

Lufhansa Senator Lounge
Restricted access.
Terminal 1, C transit, at gate C15/14
Opening hours: 05:30-22:30 daily

Lufthansa First Class Lounge
Restricted access.
Terminal 1, B departues, after the security checkpoint, level 3, above gate B22
Opening hours: 05:30-22:30 daily

Lufhansa Welcome Lounge
Restricted access.
Terminal 1, hall B-East, right behind the luggage claim area at arrivals
Opening hours: 05:30-0:30 daily

Lufhansa Business Lounge
Restricted access.
Terminal 1, C transit, at gate 14/15
Opening hours: 05:30-22:30 daily

Lufhansa Business Lounge
Restricted access.
Terminal 1, C transit, at gate 16
Opening hours: 05:30-22:30 daily

Lufhansa Senator Lounge
Restricted access.
Terminal 1, level 3, departures Z, opposite the duty free shop, on the way to gate Z50
Opening hours: 05:00-22:00 daily

Lufhansa Business Lounge
Restricted access.
Terminal 1, level 2, departures A, opposite the duty free shop, near gate A13
Opening hours: 05:00-22:00 daily

Lufhansa Business Lounge
Restricted access.
Terminal 1, level 3, departures Z, opposite the duty free shop, on the way to gate Z50
Opening hours: 05:00-22:00 daily

Lufhansa First Class Lounge
Restricted access.
Terminal 1, level 2, departures A, opposite the duty free shop, near gate A13
Opening hours: 05:00-22:00 daily

VIP Lounge
Restricted access.
Terminal 1, B transit 
Opening hours: by prior arrangement only

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Toys on Air

Quality German toys for the kids

German-made toys are built to last and to look good. The toddler treasure trove Toy on Air stocks fantastic German toy brands like Schleich and Bruder. Bring some of these home and your kids will love you forever.

Location: Terminal 1, airside, Pier C, level 2
Opening hours: Mon-Sun 07:00-21:00

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Showers

Freshen up in both terminals

Frankfurt Airport offers great shower services in both terminals, offering towels, floor mat, shower gel and a hair dryer. 

Terminal 1

Terminal 1, landside, B Departures, in the Shopping Boulevard, just across from TUMI and the pharmacy.
Opening hours: 06:00-22:00 daily

Terminal 1, airside, Transit B, Level 3, opposite the Lufthansa Senator Lounge, to the left of Kuffler and Bucher. 
Opening hours: 06:00-22:00 daily

Terminal 1, airside, APlus, concourse A, level 2 and Concourse Z, across from the children's playground.
Opening hours: 06:00-22:00 daily

Terminal 2

Terminal 2, airside, Concourse D, level 3, behind passport control and across from the safety controls D 5-8
Opening hours: 06:00-23:00 daily

Cost: EUR 6/USD 8

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Hairdressers

Spruce up in Terminal 1

If you want to look good for your business meeting, try Tröndle Hair Fashion, hairdresser to the stars.

Location: Terminal 1, Pier C, landside, level 0, in the Airport City Mall

Opening hours: Mon-Sat 08:00-20:00, Sun 08:00-18:00

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You know what you get

Starbucks

Terminal 1, before security, Pier B, level 2, in the Shopping Avenue
Hours: 06:00-22:00 daily

Terminal 2, after security, Pier E, level 3, across from Gate E3
Hours: 06:00-22:00 daily

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