KUL

Kuala Lumpur International Airport (KLIA1)

Kuala Lumpur, MY

SHOPPING, DEALS AND OTHER SERVICES

Getting around the airport

KUL

Kuala Lumpur International Airport lies around 50km south of the city centre. It has two terminals, 2km apart:

  • Main Terminal Building (MTB): Sometimes known as KLIA1. Gates A and B handle domestic flights. Gates G and H handle international flights. It connects, via the Aerotrain (running every three-five minutes, journey time under two minutes), to Satellite Terminal A. This satellite building serves international flights, and hosts Gates C and plenty of restaurants and high-end shops.
  • klia2: The terminal for low-cost carriers. A complex called Gateway@klia2 is connected to this terminal, and offers a 'mall' concept within the airport, with shops and restaurants over four levels. It also has a transport hub, with a train station for the Express Rail Link/KLIA Ekspres, taxi ranks, bus stops and car pick-up points. It's a huge building: domestic departures go from Gates J and K, and international departures from Gates L, P and Q, and it's a 15-30 minute walk between P and Q. Allow plenty of time to get to your gate.

Travelling between terminals

You can take a train (KLIA transit and KL Exspres), bus shuttle or taxi. We recommend a taxi, as it's only a 3-minute journey, and wait times for train and bus shuttles can be long: only seven trains run per hour during peak hours, and five off-peak, with buses running only every 15 to 20 minutes. 

Allow plenty of time for transfers

If you’re changing from KLIA1 to klia2, leave yourself at least three hours to be on your next flight. It can take around an hour to deplane, then you need to take the sky train from Concourse C to the main building, clear immigration and baggage claim and travel to the klia2 terminal, landside. Unfortunately, it can't yet be done airside.

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Getting into Kuala Lumpur

Take the KLIA Ekspres

Train

The fastest way into Kuala Lumpur is the KLIA Ekspres non-stop service, taking just 28 minutes to KL Sentral Station from KLIA1, and 33 minutes from KLIA2. Trains run from 04:55-00:55 and leave every 15 minutes during peak hours (Mon-Fri, 06:00-09:00 and 16:00-22:00), and every 20 minutes at other times.

Cost: RYM 35 one-way
Location: Basement platforms in both terminals (well-signposted)

Taxi

If you're travelling in a group of two or three people, it's best to take a taxi. The Taxi Coupon Counter in Arrivals guarantees a fixed fee; ask for a budget taxi there and give your destination. After paying, you’ll be given a coupon stating your destination and how much you’ve paid; no need to pay the driver or tip. For three people, this works out cheaper than the train, and you get door-to-door service.

Cost: Around RYM 80-90 into KL city centre 

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Buying water

Not allowed to take on board

Even if you’ve bought a bottle of water after passing through security scanning after immigration, any liquids will still be confiscated from you before you’re allowed to board.

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'Day Spa' packages

Sama Sama Hotel

Sama Sama Hotel offers ‘Day Spa’ packages. MYR 60 will buy you the use of an outdoor pool, sauna, spa pools, fitness centre, lockers, showers and free Wi-Fi. You'll also get towels and a pack of flashy toiletries included. The hotel’s just 5 minutes’ walk from the airport – take the covered Skybridge, and you can’t miss it.

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Great food, low prices

Food court

There is a great food court with 7 stalls selling local as well as Pam Asian dishes for at least half the airport prices.  

KLIA 1, airside, level 2, food court 

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Short layover

C Gates, Satellite Building

If you have a short layover, with not enough time to get into KL, head for the C-Gates, in Satellite Building A of the KLIA 1 Main Terminal. It only takes 3 minutes to get there by Aerotrain shuttle, and there are far more shops, restaurants and attractions to explore, ranging from Harrods to a natural rainforest.

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Luggage storage

24-hour desks

Baggage Solution desks are open 24/7 at both the KLIA 1 and KLIA 2 terminals.

In KLIA 1, it’s on Level 3 of the Arrivals Hall, and in KLIA 2 it’s on Level 2, Arrivals Level in the Public Concourse. You’ll pay RYM 18 to leave a small piece of luggage for 24 hours, RYM 28 for a medium-sized piece and RYM 38 for a large piece.

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Save on Your Car Rental

Lowest Price Guaranteed

There are many rental car companies in the arrival hall of the main Terminal.

  • Kasina Baru
    Main Terminal Building, landside, Counter B16 Arrival Hall
    Opening hours: 7:00-22:00 (Mon-Sat), 8:30-17:00 (Sun & Public Holidays)
  • Hertz Car Rental
    Main Terminal Building, landside, Counter B10 Arrival Hall
    Opening hours: 7:30-22:00 (Mon-Sat)
  • Pantas Rent A Car
    Lot CR17, Block 'D', Car Park
    Opening hours: 7:30-22:30 (Mon-Sat), 9:00-17:00 (Sun & Public Holidays)
  • Mayflower Car Rental
    Main Terminal Building, landside, Counter C1 Arrival Hall
    Opening hours: 7:00-23:00 daily
  • Orix Car Rental Counter
    Main Terminal Building, landside, C2 Arrival Hall
    Opening hours: 7:00-23:00 (Mon-Fri), 8:00-18:00 (Sat, Sun & Public Holidays)
  • Insas Pacific Rent A Car
    Main Terminal Building, landside, Counter C4 Arrival Hall
    Opening hours: 7:00-22:00 daily
  • Avis Car Rental Counter
    Main Terminal Building, landside, C6 Arrival Hall
    Opening hours: 7:00-22:00 daily

There are also rental car desks in klia2 for the following rental companies. All these desk are situated next to each other in the central area on level 1 (the so-called transportation hub) of klia2.

  • Kasina
  • Avis
  • Europcar
  • Hertz
  • Mayflower
  • PRAC
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Arriving at KLIA

Allow up to an hour

As the immigration halls at both terminals can get very busy, you’ll need to allow up to 60 minutes to get off the plane, walk to Immigration, get your passport stamped, walk to baggage reclaim and clear customs at both KLIA 1 and KLIA 2.

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Where to enter KLIA

Domestic and international flights

To avoid long walks into the airport ask your driver to drop you off outside Doors 1-3 for a domestic flight, or Doors 4-7 for international flights.

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Power outlets

Some restaurants have public outlets

Power outlets can be found all over the KLIA airport. However here are some specific locations:

  • Secret Recipe, Main Terminal Building, level 5, landside, next to the checkin-counters
  • Old Town White House, Main Terminal Building, level 5, landside, next to the checkin-counters
  • Old Town White House, Arrivals, level 3, landside, after customs
  • Prayer area, Main Terminal Building, level 5, landside, next to the Muslim prayer room/li>
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The most comfortable seats

Rest N Go

For the most comfortable place to relax between flights in KLIA 1 go to the Rest N Go, by Gate G1, on Floor 5. If these seats are being used, however, then the long, cushioned benches near the entrance on the big window side of Floor 5 are extremely comfortable and offer an amazing view.

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Watch sports

At two sports bars

At the „Sports Bar by Bones“ in the Satellite building, you can watch all the big sports matches free of charge, in a laid-back atmosphere with great seats. Just take the Aerotrain, head on to level 2 of the satellite building, near the Old Malaya Kopitiam and Silver Kris Lounge.

If you’re travelling on a First or Business Class ticket, meanwhile, then the Golden Lounge, also in Satellite A, has its own great Sports Bar, with nicely-placed screens all around showing sports.

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Lounges

Most lounges located in satellite building

Kuala Lumpur airport is known for having many very exclusive lounges by the biggest asian carriers.

  • MAS Golden Lounge
    Satellite Building, level 2, airside, West Zone
    Opening Hours: 24 hours daily
  • Royal Silk Lounge
    Satellite Building, level 2, airside, North Zone
    Opening hours: 06:00–21:30
  • The Cathay Pacific Lounge
    Satellite Building, level 2, airside, Central area, next to Burger King
    Opening hours: 06:30-23:00
  • Silver Kris Lounge
    Satellite Building, level 2, airside, North Zone
    Opening hours: 07:00-21:30
  • Emirates Lounge
    Satellite Building, level 2, airside, East Zone
  • Dynasty Lounge
    Satellite Building, level 2, airside, South Zone
    Opening hours: 11:30-14:20
  • Plaza Premium Lounge
    Satellite Building, level 2, airside, Central area, next to Delifrance
    Opening Hours: 24 hours daily
    Open to the public starting at MYR 168 for 2 hours of access
  • Plaza Premium Lounge (gateway@klia2)
    Gateway@klia2, landside, level 2
    Opening Hours: 24 hours daily
  • Plaza Premium Lounge (International Departure, klia2)
    klia2, level 2, airside, next to Gate L8
    Opening Hours: 04:00-00:00 daily
    Open to the public starting at MYR 168 for 2 hours of access
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O’Brien’s Irish Sandwich Cafe

Healthy food at reasonable prices

For some healthy food head for O’Brien’s Irish Sandwich Café, near the ‘C’ Gates in International Departures. Customers have not always been happy with the service, but for the equivalent of around USD 10 you can get a range of delicious, freshly-made sandwiches and salads. O’Brien’s is open 24 hours a day, seven days a week.

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