Getting around the airport


Hamburg Airport lies 8.5km north of the city center. The four-level 'SkyWorld' building is made up of two terminals, connected by the Airport Plaza. You can walk easily between terminals.

Terminal 1

  • Level 0: Arrivals, pharmacy, meeting point, baggage claim
  • Level 1: Departures, check-in, information, customs, access to gates
  • Level 2: Prayer room
  • Level 3: Restaurants

Airport Plaza

Used for security clearance. Contains a conference center, lounges, restaurants, shops and the S-Bahn train station.

Terminal 2

  • Level 0: Arrivals, meeting point, airport office, car rental, post office, baggage claim
  • Level 1: Check-in, information, access to gates
  • Level 2: Lounge, conference center
  • Level 3: Restaurants
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Power plugs

Throughout the airport

In general there are some power sockets available throughout the airport, hidden near the seats at the waiting areas often, most of them at the airside. In addition also at:

Upper Deck, Terminal 2, level 1, after security, near Gate A17
'The Upper Deck' is a great free waiting area with a park atmosphere and numerous power sockets, USB-slots and comfortable seats.

McDonalds Terminal 1, level 3, before security

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Getting into Hamburg

Take the S-Bahn

Hamburg Airport is extremely close to the city of Hamburg, and public transport is a quick and cheap way to get into the centre.


The local S-Bahn train takes you to Hamburg Hauptbahnhof (main station) in about 25 minutes and leaves every 10 minutes. 

When returning to the airport, make sure you travel in the first three carriages. The others will be separated from the train at Ohlsdorf station and will bring you to the suburbs.

Cost: Under EUR 5 one-way
Location: The station is connected with the Arrivals level


A taxi will take you to the centre in about 25 minutes, but this can also take 40 minutes on a busy morning.

Cost: Around EUR 28

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Luggage storage

Terminal 2, before security

  • One normal item of baggage (backpack, laptop bag, suitcase, etc.): EUR 3 per calendar day or part thereof
  • One item of outsized baggage (bicycle, surfboard, golf buggy, etc.): EUR 5 per calendar day or part thereof
  • One small item (knife, zippo lighter, perfume, etc.): EUR 4.00 for up to 4 weeks
    Note: baggage left overnight is counted as 2 calendar days. Cash only. 

Terminal 2, before security, level 1 
Opening hours: 4:30 - 23:00 Mon-Sun 

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Car rental

Lowest Price Guaranteed

All companies are located in Terminal 2, arrivals level (level 0), landside.


Buchbinder / Global Drive

Enterprise / Alamo / National


Hertz / Dollar / Thrifty


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Quiet area

Relax and unwind

With a view over the busy shops in the departures hall, this quiet area offers relaxation before take off.  

Terminal 2, airside, level 2, above gate A17/C16

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McArthurGlen Designer Outlet Neumünster

Designer brands 30 to 70% less than RRP

Find your favourite designer brands at 30 to 70% less than RRP, all year round at Designer Outlet Neumünster. The beautiful setting, inspired by classic local architecture, is the perfect setting for a relaxed shopping day. Enjoy cafes and restaurants, children’s play area, free parking and more than 120 brands. You’ll find everything from iconic fashion brands to sportswear labels and casual favourites.

Designer Outlet Neumünster is only 40 minutes away from Hamburg. Find out more here: Designer Outlet Neumünster

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Hamburg airport miniature model


Hamburg Airport hosts a perfect modell of its facility with all its buildings, runways 500 times smaller and illuminated by 8,000 luminous diodes. An entertaining show gives inside information on all that is happening behind the scenes of the airport. Hamburg airport in times of the zeppelines gives an intersting insight into the history of the airport.

Miniature airplanes will be starting and landing to airplane sounds while your seats vibrate in a simulated take off.
The show is suitable for kids 5+ years. 

Mini Tour (60 minutes) 
Adults: EUR 5.00, kids EUR 3.00

Next to Terminal 1, access from outside the terminal, before security
Hours: 10:00 and 13:00 Mon-Fri; 10:00, 13:00 and 16:00 Sat-Sun

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up to 75% off the price of an overnight stay

Whether it’s a long layover, a flight delay, or just the will to enjoy the infrastructure of a beautiful hotel, invites you to book a day stay at one of our hotels located in the immediate proximity of the airport.

How does it work:

1/ Review the hotels available around the airport & the services they offer (spa, swimming pool, fitness, restaurant, and so on)
2/ Check their time slot availabilities (arrival & departure time within one day)
3/ Book your hotel and receive your confirmation
4/ Pay only at the check in
5/ Cancel at no cost until last minute


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Hepster travel health insurance

Protect your lifestyle

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