Getting around the airport

1 Main Terminal, 2 Piers

Brussels Airport lies 11km north-east of Brussels. It only has one terminal, but be aware that it's a big terminal, and can be tricky to navigate. There are two departures halls: Departures hall 1 hosts check-in desks 1-10, while Departures hall 2 hosts 11, 12 and 14. Once checked in, the terminal splits into two separate areas, Pier A (newer, mostly Schengen flights) and Pier B (older, mostly non-Schengen flights). These are clearly sign-posted and pretty easy to find. Once through security, there are plenty of shops and restaurants to keep you occupied. These are spread out across two levels so if you have time, walk around and view the whole area – the shops may look a bit old but there is a great selection of brands. 

And double-check your gate: The zones in Pier A aren't in numerical order and it can be a long walk in each direction, so we recommend double-checking the gate on your boarding pass and paying attention to the signs. Zones A and T are not next to each other, but if your boarding card says zone A/T that means Zone T and the end of Pier A.


Take the bus from A to B after security 

There is a shuttle bus connecting Zone T in Pier A to Pier B that will transfer you from a non-Schengen flight to a non-Schengen connection. Follow the red 'Connections' signs to Zone T. The shuttle bus is departing from Gate B93 every 10 minutes and the journey takes approximately 5.

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Getting into Brussels

Only 17 minutes by train

Train connections from Brussels Airport are very good. Up to six 'Brussels Airport Express' trains an hour connect the airport to Brussels North, Brussels Central and Brussels Midi stations, as well as other Belgian cities. Journey time is 17 minutes to Brussels Central, 32 to Antwerp and 90 to Bruges. 

Cost: from EUR 9.00 for a 'standaardbiljet' or standard ticket to get into Brussels, EUR 11.80 to Antwerp, and EUR 15.80 to Ghent.
Location: Level -1


Taxi 

Expect to pay around EUR 45 for the 15km taxi-ride into Brussels.

Going further afield?

Brussels Airport is connected directly to the major cities in the Netherlands. Up to 16 trains a day will take you to Amsterdam via Dordrecht, Rotterdam and The Hague. The train will take you to Amsterdam (2h 55min) via Dordrecht (1h 30min), Rotterdam (1h 45min) and The Hague (2h 05min).

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New business centre lounge

Luxury layover at The Loft

Newly opened in October 2014, The Loft at Brussels Airport is the perfect place to spend a long layover with access to Wi-Fi, meeting rooms, business center, showers, and even a special butler.

You can borrow a Microsoft Surface Pro 3 while in the lounge, where you can book a shower room, check the availability of nap boxes, or reserve a meeting room. There is a wide assortment of healthy food and authentic Belgian beers.

Cost: EUR 25 with a Flex & Fast ticket (free for Business Class and VIP Club Card members of the Star Alliance)

Location: Terminal A, near Gate A42

Opening hours: Mon-Sun 05:00-21:00

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Gates don’t follow a consistent pattern

Double check your gate

The zones in Pier A aren’t in order and it’s a long walk in each direction, so we recommend double checking the gate on your boarding pass and paying attention to the signs. Be aware that zones A and T are not next to each other, but if your boarding card says zone A/T that means zone T and the end of Pier A.

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Lounges

Five at Pier A, four at Pier B

PIER A

Diamond Lounge A

Food and beverages, TV, telephone, newspapers, and Wi-Fi. Open to passengers of various airlines and companies as stated at the entrance of the lounge. All other passengers pay a one time pass for EUR 32 (debit or credit card).

Pier A, airside, departures, level 2, near gate 42
Opening hours: 05:00-21:00 daily

Sunrise Lounge 

Snacks, drinks, Wi-Fi. Available to entitled Brussels Airlines and Star Alliance passengers. 

Pier A, airside, T-Zone, near gate 72
Opening hours: 08:00-11.45 Mon-Wed-Sat, 08:00-14:30 Tue, Thu, Fri, Sun

The Loft 

Food and beverages, showers, relaxation rooms, meeting rooms, Wi-Fi and other services. Available to entitled Brussels Airlines and Star Alliance passengers.  b flex economy+ passengers on European routes can purchase access against payment of € 25.

Pier A, airside, departures, level 1, near gate 42
Opening hours: 05:00-21.00 daily

PIER B

British Airways Lounge 

Snack, drink, Wi-Fi. British Airways and Qatar Airways passengers

Pier B, airside, departures, level 4
Opening hours: 06:00-21.30 daily

The Suite

Snacks, drinks, Wi-Fi. Available to entitled Brussels Airlines and Star Alliance passengers. b flex economy+ passengers on European routes may purchase access against payment of EUR 25 (only on the sport - payment by debit or credit card)

Pier B, airside, departures, near gate B01
Opening hours: 05:00-22:15 daily (closing time may vary depending on the last flight)

Diamond Lounge B 

Food and beverages, shower facilities, TV, telephone, newspapers and Wi-Fi. Free to passengers of various airlines and companies as stated at the entrance. Other passengers can get a one time pass for EUR 32

Pier B, airside, departures, level 4
Opening hours: 05:00-23.00 daily

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Cash-only snacks

Dispensing machines only take coins

If you’ve made it to your gate and are in need of a drink or a snack from a vending machine, be aware that they only take Euro coins – no bills or cards. While most things in Brussels can be paid for with a chip and PIN card, we recommend holding on your coins to buy small things.

When you're short on change, there's a stand at the entrance to the gate where you can buy cards and stock up on necessities.

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Easy transfer between non-Schengen flights

Airside bus

There is a shuttle bus from Zone T in Pier A to Pier B that transfers passengers from non-Schengen flights to non-Schengen connections, allowing you to make it to your next plane without having to go through security. You access this shuttle by Gates A69/T69 by going down one level.

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Car rental

Lowest Price Guaranteed

All car rental companies are all located in the arrivals hall:

Avis/Budget

Hours: 06:30-23:30 daily

Enterprise

Hours: 06:30-23:30 daily

Europcar

Hours: 06:30-23:00 daily except on Sat: 06:30-21:00 

Hertz/Thrifty

Hours: 06:30-23:30 daily except on Sat: 06:30-21:00 

Sixt

Hours: 06:30-24:00 daily

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Shop before you go to Brussels

Save 8-10% compared to the city centre

A little tip is to buy your souvenirs cheaper at the airport than in Brussels city center. You'll make a saving of 8-10% when you see the 'Travel Value' sign in shops in Pier A and Pier B. And you'll make a bigger saving on beauty, chocolate, and fashion products – typically around 17% less than the brand's RRP.

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Plastic bags for liquids

Best to bring them with you

You've put all your liquids neatly in a clear plastic bag haven't you? Don't worry. If you've forgotten, you can buy bags from vending machines for EUR 1 so you don’t have to throw away all your toiletries.

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Limited mobility

Ask for assistance

Regardless of where you're boarding it's often necessary to go up and down levels many times. And, with many stairs and escalators but not so many lifts, the airport is not so friendly for people requiring special assistance.

We recommend speaking to the information desk at check-in so they can set you up with an assistance car.

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Power outlets

Not easy to find

  • New seats with power outlets in the waiting areas of Pier A.

  • Airport’s bikes: charging stations in the airport are powered by bicycles that allow you to pedal your way to charged phone.

  • At each gate: one plug is aleays located at the wall very near the short metal column that supports the glass exit barriers

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Share your airport knowledge with us

Help us improve!

Our app wouldn't have won the Crystal Cabin Award for "Best Customer Journey" if it wasn't for all of our users' valuable feedback and constant support.

No matter whether you are travelling for business, leisure or you work at an airport, we could always use airport intel to help make our app even better and improve things for travellers all over the world!

Share your experience with us by sending an email to feedback@flio.com with any hints, tips or general information on any airport.

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